• Need some help?

    Call us

    01628 520731

    Find the shop

    Flat Harry's Cyclery
    31 High Street, Cookham, Maidenhead, SL6 9SJ. View the map
  • Who are we?

    A bit about us

    Flat Harry's mission is to be the best local bike shop in the Thames Valley area, our customer base is broad, attracting cyclists from all the towns and villages around Cookham; in a radius around us that passes through Lane End, High Wycombe and Beaconsfield, onto the Chalfonts, Gerrards Cross, Uxbridge, Windsor and Eton, through Taplow, Maidenhead, Bray and Holyport, and over to Marlow and Henley, our customers are happy to travel to find us, knowing we cater for every and any cyclist. We're mad about cycling and love it when anyone shares our enthusiasm, be they an aspiring fan of the sport, a tech hungry hard rider spinning their best speed machine, a thrill hungry mud lover, a hardened commuter battling the traffic, or a leisurely rider on a modest budget looking to have fun and relax on their bike.

    Whether it's serving coffee and flapjack on the mid-ride break, fixing your tusty steed, performing a bike-fitting or providing you with the right gear for your ride, we do it all and a lot more at Flat Harry's. We are proudly independent and thus only stock parts and brands that we are passionately proud of, and believe are the most suited for cyclists coping with the flint strewn roads and trails in our area.

    Our obsessive temperament, collective knowledge, engineering expertise, focus on quality and debunking of fads are what distinguish our shop, and make our customers return time and time again. Building trusting long term relationships with our customers is really important to us. Simply put, we want to be the place you trust above all others to do the right thing for you. Some folk might try and take advantage of our good nature, but we believe what goes around comes around and we want you to value our approach.

    Read more about us...
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  • Key Information!

  • Privacy Policy & Cookies

    Bicycle Tribe Ltd - Trading as Flat Harry's -  is the owner of this website. We respect your personal information and endeavour at all times to comply with the Data Protection legislation, which is in force.

    Information may be stored manually or electronically. Any personal information you give us will be processed in accordance with the Data Protection Act 1998 and our Data Protection Registration Notification.

    If you use our site to order goods or to request information from us, you will be asked for your personal information which we will store in our database. 

    We use the information provided by you to:

    • Process any order or enquiry by you
    • Process marketing, customer and product assessment and analysis
    • Administer our business
    • Send you email marketing communications
    • Send you electromnic copies of orders and receipts 

    By purchasing goods through FlatHarrys.cc you agree both to our Terms and Conditions and to receiving email and catalogue marketing communications from ourselves. You can opt-out of email marketing communications from us at any time by using the unsubscribe link in all our emails. It may take up to 10 weeks for you to be removed from our mailable database. 

    In the unlikely event that our business may be sold to another company then the data records that make up part of our business will be transferred.

    There may be circumstances where we may share some of your data with third parties: credit card details will be shared with our agents (including our processing bank, credit reference agencies, credit card clearing agencies, fraud prevention and detection agencies) and partners that we use to process the orders you place with us or who assist us in the service we provide to you.

    In these instances, we provide them with only the information they need to perform their function.

    We will not pass your credit card details onto anyone other than parties detailed above, period! 

    Any queries relating to data collection or our use of your personal information should be sent to crispin@bicycletribe.cc 

    Our Website Cookies Policy

    A cookie is a small file of text which we transfer to your hard drive through your web browser, as with most websites, when you visit our website and use certain pages or features on the site, especially when placing an order. It enables our own system to recognise you when you visit our website again and improve our service to you. This information can be used to enhance the content of our website and make your use of it easier. For more information about cookies please visit www.allaboutcookies.org

    Cookies

    When we provide services, we want to make them easy, useful and reliable. Where services are delivered on the internet, this sometimes involves placing small amounts of information on your device, for example, computer or mobile phone. These include small files known as cookies. They cannot be used to identify you personally.

    These pieces of information are used to improve services for you through, for example:

    - enabling a service to recognise your device so you don't have to give the same information several times during one task
    - recognising that you may already have given a username and password so you don't need to do it for every web page requested
    - measuring how many people are using services, so they can be made easier to use and there's enough capacity to ensure they are fast

    You can manage these small files yourself and learn more about them through Internet browser cookies - what they are and how to manage them.


    Our use of cookies

    When we provide services, we want to make them easy, useful and reliable. Where services are delivered on the internet, this sometimes involves placing small amounts of information on your device, for example, your computer or mobile phone. These include small files known as cookies. They cannot be used to identify you personally.

    These pieces of information are used to improve services for you through, for example:

    - recognising that you may already have given a username and password so you don't need to do it for every web page requested
    - measuring how many people are using services, so they can be made easier to use and there's enough capacity to ensure they are fast
    - analysing anonymised data to help us understand how people interact with govt services so we can make them better

    You can manage these small files and learn more about them from the article, Internet Browser cookies- what they are and how to manage them.

    Learn how to remove cookies set on your device.

    There are two types of cookie you may encounter when using Flat Harry's Cyclery :

    First party cookies: these are our own cookies, controlled by us and used to provide information about usage of our site.

    Third party cookies: these are cookies found in other companies' internet tools which we are using to enhance our site, for example Facebook or Twitter have their own cookies, which are controlled by them.


    First party cookies

    *Flat Harry's Cyclery uses cookies in several places - we've listed each of them below with more details about why we use them and how long they will last.

    We will endeavour to let you know before we store a cookie on your computer.

    Our Own PERSISTANT cookies

    Name Purpose Typical content
    _Session This cookie speeds up your experience on our website if you visit us more than once by remembering key information if you have set your browser to allow it. For example your username when logging in, or your preferences when browsing our website. It is an anonymous customer ID cookie, so we do not save any specific data about you at all, just a unique _Session reference number

    Cookies set by Flat Harry's Cyclery website

    Name Purpose Expires
    ASP.NET_SessionId
    HttpReferer
    Referer
    dd_object
    These only last for the session (visit) to our website, and help with your movement through the website, and also let us know if you have visited from a 'Referer' i.e. another website where we may have a link, or an article about us. Expires on exit

    Third party cookies

    We use a number of suppliers who may also set cookies on their websites' on its behalf. Flat Harry's Cyclery do not control the dissemination of these cookies. You should check the third party websites for more information about these.

    Provider Name Purpose More Info
    Google Analytics _utma
    _utmb
    _utmc
    _utmz
    These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited. They do not contain any personally identifiable information. Google Privacy policy
    Add This _atuvc The _atuvc cookie is created and read by our JavaScript on the client side in order to make sure the user sees the updated count if they share a page and return to it before our share count cache is updated. No data from that cookie is sent back to AddThis. Add This privacy

    Changes to this privacy policy

    If this privacy policy changes in any way, we will place an updated version on this page. Regularly reviewing this page ensures that you are always aware of what information we collect, how we use it and under what circumstances, if any, we will share it with other parties.

    You can use the settings of your browser to block, or delete cookies as you wish. Do please note that blocking cookies may slow down your experience on our website, or cause issues with placing an order, as cookies are often required to help with a smooth checkout process!

    If you have any questions about our cookies policy or feedback please contact us on 01628 520731 or via our contact us page link at the top of the page.